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Buying Less Trumps “Buying Green” in Terms of Environmental Impact and Subjective Well-Being


In addition to more substantial, large-scale economic and social change, alternative modes of consumption have long been indicated…
Americans would rather drive themselves to work than have an autonomous vehicle drive them, study says

September 17, 2019

Many Americans use a ride-hailing service — like Uber or Lyft — to get to and from work.…
Much fridge food ‘goes there to die’

August 30, 2019

Americans throw out a lot more food than they expect they will, food waste that is likely driven…
Minding the gap between mass transit and ride-hailing apps

August 12, 2019

If it’s a Friday evening and you’re leaving the office to meet a friend across town, modern transportation…
Donuts on Our Daughters

June 10, 2019

A U-M study examines whether images of food on kids’ clothes influence eating behavior. Frosted cupcakes, sprinkled donuts…
Societal values and perceptions shape energy production and use as much as new technology

May 30, 2019

Societal values and perceptions have shaped the energy landscape as much as the technologies that drive its production…
GMO, or genetically modified organisms, include food-related products. Image credit: Pxhere, CC0 Public Domain
Would you eat genetically modified food if you understood the science behind it?

May 28, 2019

Jonathon McPhetres, a newly minted PhD in psychology from the University of Rochester, admits he’s “personally amazed” what we…
Want to spend less at the supermarket? Put your phone away!

May 24, 2019

Using a mobile phone on a trip to the supermarket pushes up shopping bills by a hefty 41…
Does Speedy Market Access always Guarantee Good Returns?

April 11, 2019

In recent decades, all businesses have had to reinvent themselves technologically – with this evolution due in large…
Sifting inhuman options for human choices

April 10, 2019

Dennis Zhang and Jake Feldman’s research started as a debate between Washington University in St. Louis faculty members…
What is it that makes Pearls so Expensive?

April 8, 2019

For millennia, pearls have been a symbol of elegance and class, typically worn by rulers and nobility across…
Research on the wisdom of crowds: Making the bandwagon better

March 6, 2019

With a web browser or a cellphone, consumers today are making decisions about causes to fund, stocks to…
Foes of genetically modified foods know less than they think, study finds

January 16, 2019

The people who hold the most extreme views opposing genetically modified foods think they know most about GMO…
Use Customer Insight Solutions to Improve Your Website

January 14, 2019

Having knowledge of what customers want through customer insight solutions will help your website provide actionable insights that improve customer experience. Continue reading
How fast fashion hurts environment, workers, society

January 14, 2019

The overabundance of fast fashion — readily available, inexpensively made clothing — has created an environmental and social justice…
Carbon labeling can reduce greenhouse gases even if it doesn’t change consumer behavior

December 27, 2018

In a new commentary piece published in Nature Climate Change, Michael Vandenbergh, David Daniels Allen Distinguished Professor of Law and…
Scientists Uncover Why You Can’t Decide What to Order for Lunch

October 2, 2018

If you’ve ever found yourself staring at a lengthy restaurant menu and been completely unable to decide what…
50 million tonnes of fruit and vegetables wasted in Europe every year just because they look ugly

August 22, 2018

You know that humanity is not technically lacking food and yet we have hunger. You also know that…
Find out the Ideal Metrics to Measure Customer Experience

August 8, 2018

The majority of the businesses have already realized the value of great customer experience. The brands that deliver…
Online stores are great and we use them, but we don’t trust them

August 1, 2018

Most of our things nowadays we buy online. That is the new norm – we just love the…
Study: Food fraud spoils value for all

June 27, 2018

Nebraska agriculture economists Syed Imran Ali Meerza and Christopher Gustafson tracked how an incident of fraudulent activity changed…
When consumers don’t want to talk about what they bought

June 21, 2018

One of the joys of shopping for many people is the opportunity to brag about their purchases to…
Live Chat Technology Is Winning Over Customers (Infographic)

June 1, 2018

Today, you will often come across a pop-up LiveChat notification on websites, usually placed at the bottom corners.…
Consumers can quickly learn what environmentally friendly looks like

May 24, 2018

You can’t judge a book by its cover, goes the saying. Yet, that’s exactly what people do, according…
Curves or angles? Shapes in businesses affect customer response

May 3, 2018

When you’re waiting in a busy restaurant or doctor’s office, it may matter whether the tables, light fixtures…
Do women buy active wear items for looks or functionality? Do they even exercise?

February 8, 2018

Active wear is very fashionable nowadays. You see women wearing running shoes, leggings and tracksuits simply running errands…
3 Ways Cognitive Technology Helps Companies Keep Up with Consumer Expectations

January 12, 2018

In today’s age of instant communication, consumers have higher expectations when it comes to customer service — and,…
How impatience guides financial behavior

October 31, 2017

Imagine you are receiving a refund payment from the federal government. Are you going to spend it right…
Oops! Some consumers ‘lose’ or break iPhone when new model becomes available

October 10, 2017

Rationality often goes out the window when new iPhones become available, as some consumers lose or break their…
Deep discounts work for supermarkets

September 22, 2017

For grocery retailers, the tried-and-true strategy of deep discount promotions is a successful one, according to a new…
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