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What Factors Define the Quality of Functional Software Testing?

Posted May 18, 2019

Have you ever made a purchase just to realize it’s not fitting your needs? This is what functional software testing is meant to prevent. It’s kind of an “expect the unexpected” deal. There are times when even the most ingeniously written code is not functioning well, and every developer/company needs a professional functional tester to ensure their product works exactly the way they designed and developed it to be. But what defines quality testing? Let’s find out in the next lines.

Image credit: Steve O'Neil / U.S. Air Force (Public Domain)

Image credit: Steve O’Neil / U.S. Air Force (Public Domain)

Before we start, let’s cross over the technical knowledge. Yes, a good software tester does need to have tech skills, there is no doubt about that. The point is, technical knowledge is not enough. Not one bit. Here’s what else is needed for quality software testing.

#1. A creative mind

When we are talking software testing professionals, we need outside-the-box thinkers, i.e. people who can think beyond all expectations. Quality functional testing requires the skills of Nostradamus. No, seriously, software testers must be able to think of all the things users can possibly do, that are not spelled out in the software requirements. They must foresee each and every way of misusing given software, and this definitely requires creativity.

#2. Intellectual curiosity

Rather than being an intellectual, this just means having a curious mind. In the context of quality software testing QAs (Quality Assurance) should identify interesting questions about the software. Those are the kind of people who always have questions on seminars, the students who always stayed after class to ask their teachers something. The trick is to come up with relevant questions and not just randomly generating small talk questions for the sake of asking.

#3. Stubbornness and perseverance

While being called stubborn not always feels like a compliment, great testers should always be stubborn. Not only should testers never give up, but they also need to have the patience to find as many bugs as they can.

#4. Organization and prioritization skills

A professional tester should have the ability to identify and organize essential tests and then prioritize execution based on the test relevance. Keeping track of the defect history is a must, and this cannot be done without proper organization skills.

#5. Observation and analysis

Many software developers work in a dynamic environment. Think of startups, think of freelancers in co-working spaces, think of big corporate offices with hundreds of people in there. Keeping track of minor and major project-related changes is important. However, observing those changes is not enough. A great test should be able to analyze them and draw beneficial conclusions.

#6. Communication and diplomacy

Let’s imagine the following case scenario: You’ve done your functional testing and you are certain that this product is not going to work. Are you going to tell your customer “sorry sir, this could never work” or will you try finding a more diplomatic way supported with facts and arguments? It certainly depends on the kind of person you are dealing with and the software’s specifics, so a good test needs to be a natural one when it comes to communication and especially when giving bad news.

#7. Business-oriented views

Understanding software from a business point of view is not just a plus-side but a must when it comes to testing. The tester should have the ability to understand people with the non-tech point of view and having clear ideas on how business issues can be converted into technical solutions.

#8. Teamwork

Software QA testers must be able to work both in and outside the team. This is where the exchange of ideas, knowledge, and experience come to boost the product’s efficiency. Coordinating with all team members is important for every group project and functional software testing doesn’t stand out.

#9. Quality orientation

We cannot speak of quality assurance and proper functionality testing without mentioning quality. Literally, one cannot QA a product and compromise quality, at least not a professional tester. Quality-oriented results always lead to defect-free software and ensure satisfying results.

Most of these features look like the must-have personal qualities on your CV, and truth is, they are important. If you are looking for a functional software tester, make sure he/she really has those qualities and can successfully implement them in any project. Well, one thing is certain, we sure can!

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