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How Technology Is Solving Job Shortages

Posted October 11, 2018

As CNBC recently reported, in the American workplace there are more job openings than there are qualified employees to fill those positions. This certainly isn’t news to businesses, who have long claimed that they are struggling to find workers.

This trend appears to be true across multiple industries as well: construction, healthcare, manufacturing, and finance are all affected. The costs of workforce shortages are high, to a company’s bottom line and overall employee morale. When positions aren’t filled, that means either production slows or employees are asked to do more, potentially creating burnout.

What is the solution? It turns out technology may provide the best answers. Below are some of the ways technology helps find qualified employees.

Image credit: louisehoffmann83 via Pixabay, CC0 Public Domain

Expanded Search Pools

In the past, businesses were limited in their search for talent, offering classified ads only in the closest cities and surrounding areas. The other option was to use staffing companies, who were also limited in access and resources, often drawing from the same pool of candidates.

Thanks to technology, networks are wide open and companies can now find candidates anywhere in the world. Furthermore, they can interview via apps and video conferencing, which reduces time and expense otherwise spent on travel.


Thanks to the expanded networks, crowdsourcing has become a powerful tool for companies with job shortages. Gone are the days of posting a job and receiving a handful of qualified leads from recruiters. Crowdsourcing platforms like Relode allow thousands of people to immediately start searching within their own networks to help fill the position.

The employer also knows the leads have been referred by another “expert” within the industry, whether an independent crowdsourcing recruiter or another employee. In fact, encouraging employees to get involved with job searches is a highly effective way to increase employee satisfaction, as they help define the company culture.  It gives the employer confidence in the referral and reassurance that recommended candidate will be a good fit.

Crowdsourcing helps fill the gaps in hiring shortages while also filling open positions with better qualified employees.


With a few clicks, prospective employees and employers can research each other before establishing an interview. By checking social media platforms, HR departments can easily review a candidate’s network, credentials, and overall online presence to see if the individual is passionate about their industry or job. Similarly, employees can read reviews, interviews, and commentary regarding potential employers to establish if company culture will be the right fit. Thanks to technology, both employers and employees can save valuable time through pre-screening.


More and more employees, particularly Millennials, strive for work-life balance. That means they prioritize opportunities like freelancing,  job sharing, and working remotely. Even in industries like healthcare, technology is providing more opportunities for this flexibility. Employees can have more control over their schedules, thereby increasing their overall job satisfaction. This leads to higher rates of retainment and less likelihood that they will leave unexpectedly.

Though it will take some time to reduce the overall workforce shortage, new technology offers promising solutions. While the future of technological development is unknown, one thing is certain: change is inevitable. Employers & employees who learn who leverage these new tools for their advantage will reap great benefits.

About the Author

Molly Powers is the Editorial Manager at Relode, a crowdsourced healthcare recruiting platform that uses the power of relationships to connect the best candidates to opportunities from healthcare’s top employers. Learn more at

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