Innovative training technology makes technology transparent. First service trainings supported by Augmented Reality (AR) as of November. Additional technical seminars with AR support are already being elaborated.
Frankfurt / Karlsruhe – Bosch first applies Augmented Reality technology at its service trainings. The Automechanika fair now honored this innovative training technology literally providing the participants with full transparency of practical training contents with its Innovation Award at the “Alternative Drive Systems & Digital Solutions” category.
Manfred Baden, executive manager of Bosch Automotive Aftermarket, said:
“We are very happy about this award. And it encourages us to keep pushing on with the development of Augmented Reality technology for the advanced training of workshop staff and for its efficient use in everyday workshop life.”
Augmented Reality applications allow the implementation of different training scenarios. Once the Bosch training participants point the cameras of their tablet computers – or smart glasses – onto a specific vehicle component, explanations, 3D objects or videos are added to the real image. The trainer can also control the devices of the participants and decide about the case to be displayed on them.
Jürgen Lumera, Augmented Reality expert at Bosch Automotive Aftermarket, explained:
“Augmented Reality provides us with a training technology allowing us to explain ever more sophisticated functions to the training participants teaching them in a technically appropriate and even exciting manner.”
First service trainings supported by AR as of November
At a workshop on high-voltage engines taking place at the Bosch stand at the Automechanika fair, interested automotive mechanics gain insights into future learning backed by Augmented Reality. Already in November this year, Bosch will offer the first service training with Augmented Reality support, the two-day apprenticeship for “high-voltage technicians – working on intrinsically safe HV vehicles” carried out at the Bosch Service Training Centers in Plochingen (Germany) and Copenhagen (Denmark). As of next year, Augmented Reality shall also be used as a didactic support for additional technical trainings, for instance, on sensors and actuators in diesel and gasoline injection systems. Besides, it is also planned to support the technical seminars dealing with brake/wheel-slip systems, bodywork and convenience systems or driver assistance systems by means of the new training technology.
Optimum adjustment of training contents to each specific training group
Bosch developed a special Augmented Reality Platform (CAP) specifically for AR applications. It allows publishing new contents and applications – also and particularly for the training sector – in a straightforward manner. Fed with stored contents, the platform compiles the required data for each specific Augmented Reality application.
Bosch expert Lumera explained:
“Thanks to our AR platform CAP, trainers can customize contents in a very short time thus optimally adjusting them to each specific training group.”
In addition, different training scenarios can be implemented, as well. In “Trainer Mode”, the trainer controls the devices of the participants and decides which case shall be displayed on them. The whole group of participants and each and every one of them can actively follow and experience the explanations the trainer provides for each training situation. In “Trainee Mode”, the trainer is able to access any participant’s device to provide useful hints and tips and to explain the next steps graphically and clearly.
The Automotive Aftermarket division (AA) provides the aftermarket and repair shops worldwide with a complete range of diagnostic and repair shop equipment and a wide range of spare parts – from new and exchange parts to repair solutions – for passenger cars and commercial vehicles. Its product portfolio includes products made as Bosch original equipment, as well as aftermarket products and services developed and manufactured in-house. About 17,000 associates in more than 150 countries, as well as a global logistics network, ensure that some 650,000 different spare parts reach customers quickly and on time. In its “Automotive Service Solutions” operations, AA supplies testing and repair-shop technology, diagnostic software, service training, and information services. In addition, the division is responsible for the “Bosch Service” repair-shop franchise, one of the world’s largest independent chains of repair-shops, with some 16,000 workshops, and more than 1,000 “AutoCrew” partners.
Additional information can be accessed at www.bosch-automotive-aftermarket.com
The Bosch Group is a leading global supplier of technology and services. It employs roughly 402,000 associates worldwide (as of December 31, 2017). The company generated sales of 78.1 billion euros in 2017. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology.
As a leading IoT company, Bosch offers innovative solutions for smart homes, smart cities, connected mobility, and connected manufacturing. It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. The Bosch Group’s strategic objective is to deliver innovations for a connected life. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.” The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiary and regional companies in 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. The basis for the company’s future growth is its innovative strength. At 125 locations across the globe, Bosch employs some 64,500 associates in research and development.
Source: Bosch Media Service