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Novant Health deploys M2SYS iris recognition patient identification system

Posted August 9, 2013


Novant Health, a North Carolina-based not-for-profit healthcare provider, has deployed the M2SYS RightPatient iris biometric identification system.

Reported in the Charlotte Business Journal, under the new system, Novant will now capture a photograph of patients’ eyes and faces. Previously, identification was performed manually, using a drivers’ license, Social Security or insurance card.

So far, approximately 300 patients have had their irises scanned and the company has plans to extend the technology at more locations by the end of the month. Self-serve kiosks are also on the priority list.

M2SYS’s RightPatient system is a multi-modal patient identification system that supports fingerprint, palm vein, iris and face recognition. The system interfaces with HER software and performs real-time de-duplication.

Hugh Chatham Memorial Hospital, another non-profit health facility in North Carolina is also using the system

As recently reported in, much of the growth in the healthcare biometrics market has been driven by adoption in the private sector. According to Transparency Market Research, the healthcare biometrics market is expected to grow at 33.3% CAGR from 2012 to 2018, with the United States accounting for the majority of the healthcare biometrics market share.

Another recent research report has found that people are generally trusting of some organizations – including healthcare – to use biometrics for identity verification.



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